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  • Call (609) 614-0676

Care You Can Trust

The Spectrum Personal Care Solutions difference is our people. Caregiving demands a special combination of heart skills and clinical skills. We recruit only the best caregivers. And each receives the best training in the home care field.

If you are a decision-maker for a person in need of assistance at home, you will come to know our caregivers as trusted partners. And you also have the assurance of knowing that they are backed up by an experienced team of nurses, therapists and home health professionals.

Spectrum Personal Care Solutions is designed to be an extension of your home and family, so that clients will truly feel the care. And it is comforting to know that our quality of care is supported by the strength of resources you expect from one of the nation’s finest healthcare organizations.

Quality of Care Is Often Seen In The Small Thing

Our home care is designed around the needs of our clients in their own living space.

Remembering
Details

Going
Outside

Sharing
Meals

Enjoying
Conversation

Managing
Medication

Being
There

Our Plan of Care Process

Let us help you design a home healthcare plan specific to your needs.

Step 1
Contact Spectrum
Connect with us via our website or telephone at (609) 614-0676. Our Customer Service Experts are available live from 8:00 AM EST to 5:00 PM EST Monday through Friday. If you leave a message after hours or if a Customer Service Expert is busy with another client, our goal is to contact you within 30 minutes from the time you left a message. If by web, we will reach out to schedule a call as quickly as possible.
Step2
Phone Intake & Needs Review
We verify your information, discuss your situation, and identify the type of support you or your loved one needs.
Step 3
Schedule Complimentary In-Home Assessment
Our Supervisor will schedules a complimentary in‑home assessment at a time convenient for you.
Step 4
In‑Home Assessment & Plan of Care Creation
We meet face‑to‑face to learn about your routines, preferences, safety needs, and daily challenges. We then create a personalized Plan of Care outlining tasks, schedule, and goals.
Step 5
Caregiver Match & Start of Services
We match you with a trained caregiver based on skills and compatibility, review the Plan of Care together, and begin services.

Our Quality Assurance Plan of Care
Follow-up Process

Step 1
Initial Follow-Up
After Services Begin

Within the first 7 days of service, the Supervisor contacts the client/family to confirm:

  1. Caregiver arrival and professionalism

  2. Tasks are being completed according to the Plan of Care

  3. No safety concerns or unmet needs

  4. Any adjustments needed to the schedule or tasks

Outcome: Early confirmation that services match expectations.

Senior man greeting female nurse making home visit

Step 2
Ongoing Supervisory
Visits

Supervisory visits occur:

  1. Every 60 days for personal care clients

  2. Every 90 days for companion-only clients

During each visit, the Supervisor:

  1. Reviews the Plan of Care with the client

  2. Observes caregiver performance (if present)

  3. Documents changes in condition

  4. Updates the Plan of Care if needed

Outcome: Continuous quality monitoring and compliance with NC DHSR.

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Step 3
Continuous Communication
& Plan Updates

Between supervisory visits, Spectrum maintains open communication through:

  1. Client/family check‑ins

  2. Caregiver reports

  3. Incident or change‑in‑condition alerts

  4. Adjustments to the Plan of Care as needed

Outcome: The Plan of Care stays accurate, relevant, and responsive to the client’s needs.

“Meeting new people, learning about them and helping them live healthy lives is my favorite part of my job at Spectrum Personal Care Solutions.”
Amari, North Carolina
Amari, North Carolina
“I make it my mission to make the individuals I care for feel important and special. I treat each of them as part of my own family.”
Amari, North Carolina
Amari, North Carolina
“I love working for a company that is devoted to respecting and providing excellent care for the individuals we help.”
Amari, North Carolina
Amari, North Carolina
“I make sure I’m always available when someone needs me, being the person they call when they need help makes what I do everyday so rewarding.”
Amari, North Carolina
Amari, North Carolina